Our Company Manifesto
At ACM “Know Your Client” is not an onerous task, it defines a duty of care and is our motto. We genuinely want to get to know you so that we may better serve you.
Aston Currency Management is a deliverable, foreign exchange and international payment services provider. Aston is an Authorised Payment Institution under the Payment Services Directive, authorised and regulated by the FCA.
We exist to serve.
At Aston Currency Management we strive to understand our clients and deliver to their needs. For you to choose a service provider that differs from the norm we recognize that you are giving us your trust and loyalty. Whom you select to carry out your foreign currency exchange can have an immediate effect on your transaction costs and we only seek to improve these. Were we to not consistently achieve the highest standards of service and performance, Aston Currency Management could not maintain the reputation for transparency, excellence and efficiency that we currently enjoy.
We know our clients.
You will be invited to meet with us, without obligation and at a time and place convenient to you, during which we can listen to what you need from us. We will then extrapolate how best to meet your requirements, concurrently explaining our ethos, working practice, and how we charge in a transparent manner.
To date we have met every one of our clients and discussed their needs face to face.
Transparent costs defined
Statements can be provided on a regular or ad-hoc basis on request.
Should you, the client, wish to be kept informed on a specific topic, currency pairing or strategy you will be proactively contacted by your account manager via a predefined method.
Making the best market rate available to you directly.
Here at Aston Currency Management we have accounts open with 6 international, tier 1 clearing banks. This means that unlike many providers, we can negotiate for the best rate and tailor the service to each and every client depending on their needs.
Execute your exchange on your timetable, no one else’s.
We work for you and we do not forget that. Within 24 hours of the meeting a summary email will be sent to you describing our understanding of your requirements, how we believe we can best service those needs and provide clearly defined next steps. Should you require further consultation, before the relationship can be progressed, you will receive the attention of your relationship manager until all parties are fully cognisant of the complexities of your needs. The pace of progression will be dictated by your comfort.
Simplicity and Transparency our mantra.
Statements can be provided on a regular or ad-hoc basis on request. Should you, the client, wish to be kept informed on a specific topic, currency pairing or strategy you will be proactively contacted by your account manager via a predefined method.
Adding Value to your Business
Taking a commercial, common sense approach, based on a thorough understanding of your objectives offering an educated, reasoned opinion, rather than just sales led trades. Bringing innovative solutions to the table. Continually improving our methodology and ensuring that our systems are streamlined and efficient. Becoming an extension of your team.